1100 Intermediate Business Analyst

Intermediate Business Analyst

Services Required:

Reporting to the Project Manager – Windows 10 SAC Readiness & Sustainment, the FWS Business Analyst – Windows10 SAC Readiness is responsible for:

Core activities (with oversight and document sign-off from Senior team members).

Support FWS Program Director and PM – Windows 10 SAC Readiness & Sustainment in defining and drafting Windows 10 approach and strategy.
Support the design, development , documentation and implementation of a Windows 10 framework to support new Microsoft Operating System model, as well as, new processes and enhancements to support effective change management and stakeholder buy-in.
Support Windows 10 readiness activities including, but not limited to engaging application owners/testers and IMITS application support teams to:
- Understand/document current testing processes, resourcing requirements and time to complete;
- Work with business/clinical/technical applications owners/testers to define risk-based approach to application testing to better enable Windows 10 sustainment (i.e. testing cadence/rigour);
Define/document testing rigor, application risk profiles (i.e. complex, critical impact, etc.), as well as effort required to support both implementation and sustainment of a 6 and/or 12 month application testing cycle (i.e. Windows 10 SAC);
Develop use cases, test scripts, relevant application readiness documentation to support Windows 10 readiness;
Complete assessments and provide recommendations that will be used to help drive the transition to a Windows 10 (inclusive of both the: Long-term Service Channel (LTSC) and Semi Annual Channel (SAC) feature release rollout model.

Conduct feasibility studies, gap analysis and process mapping (including the identification of linkages) to support future state requirements and recommendations.
Translate user clinical/business requirements into technical requirements for the Windows 10 technical solutioning teams (as required).
Document future state standard operating procedures and swim lane processes to support training and transition to sustainment.
Draft reports, briefing notes, and other supportive documentation for higher level
management, including documentation to support Windows 10 governance (i.e. readiness and/or sustainment).
Stakeholder meeting facilitation (incl. of agenda, minutes, other meeting materials).
Provide issue escalation and resolution.

Other activities:

Contribute to business engagement and status meetings.
Contribute to project status, actions and issues/risk management activities.
Liaises and coordinates with other project streams leads and associated stakeholders to ensure alignment.
Contribute subject matter expertise to future iterations of the FWS business case.
Maintains effective and regular communication with all stakeholders (i.e. Site Sponsors, Application Owners/Support teams IMITS Communications, Clinical/Change teams, FWS Project Director, FWS Technical teams, Workspace Technology Services team and other project streams) on all related matters.
Provides support to the FWS Program Director (e.g. strategy, plan, schedule, reporting and risk/issues) to ensure FWS’s ability meet required timelines and deliverables, as well as issue escalation and resolution.
Work cross-functionally to solve problems and implement changes.
Work in collaboration with FWS business/clinical readiness team, FWS technical solutioning team and Workplace Technology & Services (WTS) sustainment team to integrate and align planning, solutioning and readiness activities for Windows 10 LTSC/SAC implementation.
Other BA duties as required.

Core Deliverables:

A recommended application testing risk-based approach, methodology and associated application risk profiles.
Use cases to determine appropriate usage of Windows 10 SAC and/or LTSC along with user and pilot groups.
Testing and deployment plans, plus recommended schedules in support of Windows 10 readiness and sustainment requirements.
Contribute to a governance framework to support Windows 10 readiness and sustainment requirements.
Feasibility studies, gap analyses and current state process mapping.
Future state standard operating procedures and swim lane processes to support training and transition to sustainment.
Assessment outcomes, workflow analysis and documentation highlighting recommended changes and tools (i.e. software) required to implement Windows10 LTSC/SAC successfully organizational-wide; including: testing and deployment model(s) capable of supporting up to 1000+ business and clinical applications.
User requirements, test cases, etc. to support Windows 10 LTSC/SAC model.
Other reports, training/communication materials as directed.

Specific Qualifications or Experience Required:

Critical skills include:

Clear understanding of the Windows Semi Annual Change (SAC) and how it relates to Long Term Servicing Channel (LTSC), understanding key differences between the two.
Familiarity and understanding of application testing and user acceptance testing processes.
Process Oriented.
Intermediate business analysis skills and experience in business/clinical processes development and re-engineering.
Experience with business process mapping (BPM) concepts and tools. Experience using ProMapp would be considered an asset.
Critical thinking skills.
Prior experience with Change Management, Modeling and Requirements Management techniques and tools would be ideal.
Analytical and broad-based technical knowledge/skills; with ability to think through details and tactics without losing sight of overall strategic goals.
Intermediate-level business documentation/ writing skills within an IT focused project.
Client engagement / interpersonal skills and ability to effectively facilitate discussions with a diverse group of stakeholders, users, etc.
Demonstrated successful experience working on a technical implementation project; health care experience is strongly preferred.

If you believe you would be the right fit, and you are a motivated team player and want to work with a dynamic group of professionals, please send your resume in confidence.

This is a contract position and compensation will be based on qualification. Please provide resumes, cover letters, and salary expectations quoting:

Intermediate Business Analyst AR Job 1100.

Send resume and cover letter to: resume@altituderecruiting.com

Note: Applicant must be eligible to work in Canada.

Intermediate Business Analyst

Services Required:

Specific Qualifications or Experience Required:

Intermediate Business Analyst AR Job 1100.

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