1120 Int. Business (Process) Analyst

Int. Business (Process) Analyst

Services Required:

Core Activities:

• Review current state process documentation with the objective of:
  • Identifying redundant processes that can be eliminated
  • Identifying gaps and assisting in developing solutions to mitigate them
  • Converting current state processes into future state processes
• Work with project and sustainment teams to:
  • Facilitate team workshops;
  • Identify required process changes and/or new processes
  • Document outcomes
  • Review design of new future state process
• Design and document workflows and processes accurately
• Develop process RACI documents to support documented future state processes
• Define the overall governance model for how processes (once documented) will be shared, reviewed and updated (including roles, schedule, checklists, approach for approval and publishing, etc.)
• Prepares materials for, and provides support, to FWS Integration PM

Other Activities:

• Other analyst duties as required
• Engagement with internal ProMapp user groups as required

Core Deliverables:

• FWS process inventory
• FWS future state process documentation
• FWS future state visual process documentation

• Governance framework for ongoing management, including roles, schedule, checklists, approach for approval and publishing, etc.
• Mentoring and coaching others re: how to use the ProMapp tool
• Other process and training documentation as required

Specific Qualifications or Experience Required:

• Experience reviewing and understanding current state processes
• Demonstrated experience doing process design including:
  • Writing process documentation
  • Developing visual process documentation (process maps)
  • Identifying and documenting process improvements
  • Using process design tools
• Demonstrated experience in dealing with a range of stakeholders
• Excellent written and verbal communication, including business and technical writing skills
• Engagement / interpersonal skills and ability to effectively facilitate discussions with a diverse group of stakeholders, users, etc.
• Critical thinking skills.
• Ability to extract information and knowledge from complex sources.
• Demonstrated experience understanding how to interpret customer business and clinical needs.
  • Ability to work independently and within a team.
  • Strong Visio, PowerPoint and Excel skills
  • Experience using ProMapp BPM tool considered a strong asset.Ability to meet deadlines in a fast-paced work environment – proven organizational and time management skills.