1131 Practice Lead Modern Workplace

Our Vancouver client has an opening for a full time Practice Lead Modern Workplace


  • Leads company in Modern Workplace technology (internal and external)
  • Ownership of the entire engagement lifecycle from account planning through pre-sales, delivery, execution, and customer satisfaction
  • Identify and facilitate appropriate cloud services, solutions, and technologies
  • Lead the interface with partners for enabling the competencies and enhance partnership
  • Conduct modern workplace strategy, governance and road mapping of prospect and customer environments
  • Develop guiding principles, standards, and best practices for team members
  • Responsible for the analysis, design, and implementation of cloud solutions
  • Act as technical lead on a customer facing engagement
  • Assist clients in defining strategy & migrating to the cloud
  • Provide technical direction to project team
  • Provide strategic direction and implementation plans for team members
  • Develop training programs to increase the effectiveness and knowledge of team members
  • Experience in working with distributed locations and customers with remote workers
  • Assist in resolution of project related issues by serving as a point of escalation for quality and technical issues
  • Onsite experience and / or client-facing experience
  • Responsible to lead proposal writing processes which includes understanding the customer requirements, contribute to preparing the solution – presenting capabilities, experience, solutioning and pricing, and authoring the response
  • Good understanding of the bid management process and proposal lifecycle prior experience in handling and managing RFI/RFP responses would be an asset
  • Preparing and maintaining collateral for the delivery and account teams (case studies, brochures, white papers, presentations)
  • Building business case studies and engaging on projects/strategic initiatives that build a value proposition for the client
  • Carrying out research, reporting trends and new market developments
  • Identifying potential opportunities for future business
  • Ensures all new process is repeatable
  • Ensures all new process is documented in ADO
  • Performs Knowledge sharing meetings
  • Responsible for Modern Workplace ADO environment
  • Responsible for Governance and Security practices in Modern Workplace
  • Responsible for Modern Workplace job quality control
  • Works with Sales on assigned discovery, Work Break Structures and estimate for potential projects
  • Adopts new office 365 features, notifies group about
  • Develops new process for Office 365 deployment and management
  • Develops new Office 365 reporting solutions
  • Develops vLogs on internal process templating
  • Works with Executives on net new initiatives
  • Responsible for Modern Workplace certifications in practice area
  • Responsible for strategic planning in practice area
  • Works with Modern Workplace partners, creating new relationships
  • Be a part of the business senior technical team that defines, selects, and evolves the key Office 365 technologies
  • Work with Professional Services department to make recommendations on new technologies
  • Act as a BSS ambassador develop relationships with our clients and ensure the highest standards of service, and best practice always
  • Deal with technical and/or security issues for clients – simplify and communicate complex technical or security issues without jargon

Required Experience:

  • 7-10 years of related experience
  • Microsoft Office certifications:

o Microsoft 365 Certified: Modern Desktop Administrator Associate
o Microsoft 365 Certified: Enterprise Administrator Expert
o Microsoft 365 Certified: Teamwork Administrator Associate
o Microsoft 365 Certified: Security Administrator Associate

    • Experience in consulting and services engagements on Azure
    • Experience in leading and managing Azure engagements
    • Ability to communicate clearly and professionally with internal team and customers
    • Strong multi-tasking and organizational skills with abilities to prioritize projects
    • Experience with recommending new technologies from vision to implementation and management
    • Experience with presenting on new technologies and their associated benefits
    • Planning short term and long term team needs for cloud practice area
    • Planning and directing work for Cloud Architects and consultants
    • Experience working with contract resources
    • Experience with vendor product evaluations and negotiations
    • Experience with demonstrated business skills to develop and implement strategic plans
    • Experience with communication skills in explaining new technologies and process
    • Experience with decision making skills for important decisions about technology, people and process
    • Experience with leadership skills to lead and motivate for effective employee engagement
    • Experience with organizational skills to facilitate the coordination of multiple initiatives
    • Has worked in large enterprises, been responsible with accountability for O365 platform
    • Hands on platform experience with most of the Office 365 products
    • Familiarity of ITIL principles and practices
    • Exposure to Intune, SCCM and other desktop management technologies
    • Governance experience
    • Information strategy and mapping experience on various past projects
    • Security experience as it relates to Office 365 and AAD
    • Experience with being an excellent communicator
    • Proficiency in using MS Office

If you believe you would be the right fit, and you are a motivated team player and want to work with a dynamic group of professionals, please send your resume in confidence.

This is a FULL TIME position and compensation will be based on qualification. Please provide resumes, cover letters, and salary expectations quoting:

Practice Lead Modern Workplace   – 1131.

Send resume and cover letter to: resume@altituderecruiting.com

Note: Applicant must be eligible to work in Canada. 

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