Our Vancouver client has an opening for a full time Practice Lead Modern Workplace
Responsibilities:
- Leads company in Modern Workplace technology (internal and external)
- Ownership of the entire engagement lifecycle from account planning through pre-sales, delivery, execution, and customer satisfaction
- Identify and facilitate appropriate cloud services, solutions, and technologies
- Lead the interface with partners for enabling the competencies and enhance partnership
- Conduct modern workplace strategy, governance and road mapping of prospect and customer environments
- Develop guiding principles, standards, and best practices for team members
- Responsible for the analysis, design, and implementation of cloud solutions
- Act as technical lead on a customer facing engagement
- Assist clients in defining strategy & migrating to the cloud
- Provide technical direction to project team
- Provide strategic direction and implementation plans for team members
- Develop training programs to increase the effectiveness and knowledge of team members
- Experience in working with distributed locations and customers with remote workers
- Assist in resolution of project related issues by serving as a point of escalation for quality and technical issues
- Onsite experience and / or client-facing experience
- Responsible to lead proposal writing processes which includes understanding the customer requirements, contribute to preparing the solution – presenting capabilities, experience, solutioning and pricing, and authoring the response
- Good understanding of the bid management process and proposal lifecycle prior experience in handling and managing RFI/RFP responses would be an asset
- Preparing and maintaining collateral for the delivery and account teams (case studies, brochures, white papers, presentations)
- Building business case studies and engaging on projects/strategic initiatives that build a value proposition for the client
- Carrying out research, reporting trends and new market developments
- Identifying potential opportunities for future business
- Ensures all new process is repeatable
- Ensures all new process is documented in ADO
- Performs Knowledge sharing meetings
- Responsible for Modern Workplace ADO environment
- Responsible for Governance and Security practices in Modern Workplace
- Responsible for Modern Workplace job quality control
- Works with Sales on assigned discovery, Work Break Structures and estimate for potential projects
- Adopts new office 365 features, notifies group about
- Develops new process for Office 365 deployment and management
- Develops new Office 365 reporting solutions
- Develops vLogs on internal process templating
- Works with Executives on net new initiatives
- Responsible for Modern Workplace certifications in practice area
- Responsible for strategic planning in practice area
- Works with Modern Workplace partners, creating new relationships
- Be a part of the business senior technical team that defines, selects, and evolves the key Office 365 technologies
- Work with Professional Services department to make recommendations on new technologies
- Act as a BSS ambassador develop relationships with our clients and ensure the highest standards of service, and best practice always
- Deal with technical and/or security issues for clients – simplify and communicate complex technical or security issues without jargon
Required Experience:
- 7-10 years of related experience
- Microsoft Office certifications:
o Microsoft 365 Certified: Modern Desktop Administrator Associate
o Microsoft 365 Certified: Enterprise Administrator Expert
o Microsoft 365 Certified: Teamwork Administrator Associate
o Microsoft 365 Certified: Security Administrator Associate
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- Experience in consulting and services engagements on Azure
- Experience in leading and managing Azure engagements
- Ability to communicate clearly and professionally with internal team and customers
- Strong multi-tasking and organizational skills with abilities to prioritize projects
- Experience with recommending new technologies from vision to implementation and management
- Experience with presenting on new technologies and their associated benefits
- Planning short term and long term team needs for cloud practice area
- Planning and directing work for Cloud Architects and consultants
- Experience working with contract resources
- Experience with vendor product evaluations and negotiations
- Experience with demonstrated business skills to develop and implement strategic plans
- Experience with communication skills in explaining new technologies and process
- Experience with decision making skills for important decisions about technology, people and process
- Experience with leadership skills to lead and motivate for effective employee engagement
- Experience with organizational skills to facilitate the coordination of multiple initiatives
- Has worked in large enterprises, been responsible with accountability for O365 platform
- Hands on platform experience with most of the Office 365 products
- Familiarity of ITIL principles and practices
- Exposure to Intune, SCCM and other desktop management technologies
- Governance experience
- Information strategy and mapping experience on various past projects
- Security experience as it relates to Office 365 and AAD
- Experience with being an excellent communicator
- Proficiency in using MS Office
If you believe you would be the right fit, and you are a motivated team player and want to work with a dynamic group of professionals, please send your resume in confidence.
This is a FULL TIME position and compensation will be based on qualification. Please provide resumes, cover letters, and salary expectations quoting:
Practice Lead Modern Workplace – 1131.
Send resume and cover letter to: resume@altituderecruiting.com
Note: Applicant must be eligible to work in Canada.