Business Analyst AR Job 938

Position Overview

Key Work Activities

  • Provides a leadership role in the future development of technology in the Engineering and Public Works divisions by participating in development of business cases, taking business unit lead role in needs identification, defining requirements, assisting with development of work break down structure and project plans and system implementation.
  • Works as the primary source of contact, responds to, investigates, prioritizes and manages the resolution of integrated administrative, technical, or operational problems within Engineering and Public Works divisions using business analysis standard methodologies and procedures, interpreting or adapting as situations and problems arise.
  • Leads in the development of a three (3) year technology plan for the Engineering and Public Works divisions including: ERP roadmap, industry competitive analysis, departmental operational/tech requirements, current trends in municipal or industry practices and fit/gap analysis of IT systems.
  • Provides technical and business analysis advice for the Engineering and Public Works divisions in corporate direction and setting; adaptation and integration with ERPs, corporate applications or elements of the systems.
  • Portfolio management of Engineering and Public Works divisions with IT related capital and minor projects, support cases, daily or regular maintenance, and operational readiness.
  • Acts as a technical and business consultant to the business units by providing detailed advice on technical solutions and/or changes to business methods/processes.
  • Provides a leadership role with application software system vendors, internal and external user groups and consultants in coordination with the IT Division to exchange information and to resolve problems.
  • Works closely with Engineering and Public Works managers to ensure business processes and systems configurations are aligned with corporate strategies and are compliant with rules and regulations.
  • Coordinates IT processes, production support and manages the application portfolio for Engineering and Public Works such as Infor Public Sector (Hansen) ERP, Faster Asset Management, SCADA, Vehicle Location Systems, GIS, CAD and Coencorp Fuel Management systems to ensure process and data integration
  • Leads the systems analyst team to provide production support to the application portfolio supporting the Engineering and Public Works divisions.
  • Prioritizes IT support and development schedule related to Engineering and Public Works needs.
  • Provides production support and development status update to supervisor and management.
  • Performs fit/gap analysis on technical development items.
  • Develops customization functional, technical design and user guide
  • Leads project team, functional and technical Subject Matter Experts (SME), to implement minor and major release software upgrades.
  • Works with Database Administrator (DBA) and Infrastructure sections to develop systems maintenance schedule and application security model.

Education & Experience

Knowledge & Skills & Abilities

Licences & Certificates & Registrations

    • Valid Class 5 Driver’s Licence for the Province of British Columbia.

    Preferred Qualifications

  • Project management or International Institute of Business Analysis (IIBA) certification is preferred.