Senior Citrix Analyst

Services Required:

The Senior Citrix Analyst will be responsible for servicing TS CST HUB ticket queues, reviewing CST Citrix infrastructure status, servicing and validating Citrix alerts, troubleshooting Citrix issues, implementing configuration changes when directed, and participating in operational activities related to infrastructure operations, as directed. Preferred candidates would have both Windows and Citrix operations support skillset. The scope of activities will also include the following tasks:

• Review Citrix toolsets for CST Citrix infrastructure status/faults
• Provide Citrix review / troubleshooting services both during and outside of normal business hours, as required
• Perform scheduled maintenance work on TS managed CST Citrix/Server/virtualization infrastructure
• Liaise with TS Operations teams to maintain currency on technical standards, tool sets, and operational practices
• Develop an understanding of the current Health Care standards and implemented environment related to Citrix operations
• Escalating issues to an appropriate resource or supervisor as appropriate.

Specific Qualifications or Experience Required:

Work Experience:

A level of education, training, and experience equivalent to a university degree or technical diploma in a program, such as computer technology, plus related vendor certifications, and at least eight (8) years of recent Citrix infrastructure and server operating system support experience. In addition, the successful candidate will have the following experience:

• Knowledge / experience with current Citrix standards and industry best practices required to implement a reliable Citrix environment
• Experience with enterprise-grade Citrix environment and experience with Windows Server Operating systems
• Self-directed, highly motivated, and results-oriented
• Sound judgment and decision making skills
• Team player with well-developed interpersonal skills
• Good written and verbal communication skills
• Proficient computer skills using Microsoft Office
• Formal Citrix training/certification preferred

 

If you believe you would be the right fit, and you are a motivated team player and want to work with a dynamic group of professionals, please send your resume in confidence.

This is a contract position and compensation will be based on qualification. Please provide resumes, cover letters, and salary expectations quoting:

Sr. Citrix Analyst AR Job 1027.

Send resume and cover letter to: resume@altituderecruiting.com

Note: Applicant must be eligible to work in Canada. 

 

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