Sr. Clinical Informatics / Change Lead

Services Required:

Reporting to the Project Manager, Business and Clinical Readiness and in collaboration with FWS PMs, the Senior Clinical Informatics / Change Lead will leverage 8 years of exceptional clinical informatics, clinical workflow design and process analytics skills to support clinical readiness, change readiness and business transition activities required to deliver a positive user experience and successful implementation of FWS.

The following services are expected:

1. Lead clinical, change, and business transition activities at multiple Client sites including oversight, planning support, execution, and evaluation. This includes but is not limited to:
   • Supporting clinical working groups to identify, evaluate and select technical solution option(s) that meet clinical needs
   • Liaising with CST project managers, site clinical leaders and other stakeholders to design integrated clinical workflows
   • Ensuring adherence to FWS processes and quality standards, and reporting on any variances for corrective action
   • Ensuring deployments meet approved site clinical requirements / guidelines
   • Ensuring overall standardization, consolidation and continuity of the Future Workspace across multiple sites
   • Identifying and reporting change control requirements in close collaboration with Client / clinical leads
   • Working closely with the IMITS / Client communications resources to assess, plan, design, implement, and evaluate communications approaches and tools to meet FWS Client needs
2. Provide clinical thought leadership to support “pipeline” planning, development and implementation ensuring appropriate clinical context/advice and expected user experience are incorporated into implementation design. This includes but is not limited to:
   • Clinical pilot / early adopters with a strong focus on clinically focused deployment
   • Account set up, timeouts, GPOs, etc.
   • Deployment and post- deployment issue resolution
   • Clinical readiness documentation and communication support
3. Work with FWS Leadership and all relevant stakeholder teams to identify, document, manage, and resolve clinical issues and risks identified during the project including mitigating clinical impacts
4. Lead clinical / business analysts in support of identifying, collecting and documenting clinical / business functional requirements
5. Work with the virtual Desktop team to support clinical / business solutioning, implementation, issue resolution and evaluation of Virtual Desktop solutions

Other responsibilities include, but are not limited to, the following:

• Draft reports, briefing notes, and other supporting documentation for senior management and governance working groups
• Lead, inform and develop clinical / business use cases as well as design, develop and implement new processes, systems and enhancements
• Oversee and complete business/clinical analysis and process re-engineering activities as well as identifying gaps, risks and opportunities
• Facilitate meetings (inclusive of agenda, minutes and other meeting materials)
• Standardize tools as it relates to FWS pipeline process, and where other opportunities present (i.e. EA, CST, etc.).
• Produce presentation and training materials, status reports, etc. and other related administrative tasks
• Other duties as assigned

Specific Qualifications or Experience Required:

We are looking for a senior clinical informatics and change specialist who is able to relate to a diverse group of Clients and other stakeholders, and anchor the virtualization of clinical workspace in the Client’s core clinical requirements. Critical skillset include:

• Strong working knowledge of hospital/clinical systems, care delivery processes, clinical roles, policies, and standards preferably gained in the PHSA, PHC or VCH environment
• Strong demonstrated experience with clinical change management; workflow modeling; and requirements management techniques with a focus on clinical informatics
• Demonstrated ability to oversee and support clinical and business analyst resources to achieve expected outcomes including:
  • Extracting information and knowledge from complex sources
  • Managing multiple clinical and business stakeholders
  • Meeting deadlines in a fast-paced work environment
• Ability to adapt to evolving technology requirements as they are introduced during the project, and applying these into a clinical context to meet user requirements
• Strong interpersonal skills to effectively facilitate discussions with a diverse group of stakeholders, users, etc.
• Exceptional ability to translate and express clinical, process and technical problems, outcomes and benefits using layperson terms
• Experience working with clinical and business operations leaders and building relationship building at all levels (i.e. end-users to C-level)
• Critical thinking skills and strong process orientation
• Organizational and time management skills
• Senior-level documentation and presentation skills
• Excellent proficiency with MS Office toolsets (Word, Excel, PowerPoint, Project)
• Experience in UX Design preferred
• Degree in Nursing, Health Sciences/Informatics/Administration or related field is an asset

If you believe you would be the right fit, and you are a motivated team player and want to work with a dynamic group of professionals, please send your resume in confidence.

This is a contract position and compensation will be based on qualification. Please provide resumes, cover letters, and salary expectations quoting

Sr. Clinical Informatics / Change Lead AR Job 1007.

Send resume and cover letter to: resume@altituderecruiting.com

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Note: Has to be legally eligible to work in Canada.