Systems Analyst AR job 937

Position Overview

Our client has and opening for a Systems Analyst, this position works in coordination with Business Analysts, subject matter experts, vendors, consultants, and project stakeholders. This role transforms functional requirements into technical specifications, interpreting or adapting as necessary. The Systems Analyst is responsible for planning, analyzing, designing, implementing and maintaining business and enterprise systems and solutions based on best practices and organizational needs. This position reports to the Manager, Business & Enterprise Systems.

Key Work Activities

• Provides production maintenance and support for ERPs such as Community Registration System, Revenue Collection System, and Records Management Systems.
• Identifies, troubleshoots, and develops/rewrites code to resolve system outages/disruptions.
• Analyzes and make decisions during highly stressful conditions, such as system outages/disruptions, to minimize the amount of system downtime.
• Develops the “follow-up action plan” details when an IT Service Outage occurs.
• Assists in the development of the three year technology plan for ERPs including: Enterprise Resource Planning roadmap, industry competitive analysis, division operational/tech requirements, current trends in municipal or industry practices and fit/gap analysis of IT systems.
• Provides technical and systems analysis recommendations for the adaptation and integration with ERPs, corporate applications or elements of the systems.
• Develops and executes feasibility studies to ensure solutions meet the client’s requests, systems upgrades, corporate and/or departmental initiatives.
• Plans and executes systems testing to mitigate risks, outages and/or disruptions.
• Manages and analyzes system and unit testing to ensure system stability and operability.
• Develops systems architecture, configuration and specifications documents, diagrams and flowcharts.
• Coordinates with application software vendors, internal and external user groups and consultants in collaboration with the IT Department to exchange information and to resolve problems.
• Performs fit/gap analysis on technical development items. Develops customization of functional and technical design documents.
• Works with the Database and Infrastructure sections to develop a systems maintenance schedule and application security model.
• Acts as project coordinator to develop project charters, plans, timelines, cost analysis and other project documents.

Education & Experience

• Completion of a two-year college diploma in Information Technology or Computer Systems, plus eight (8) years related professional experience in an integrated information technology environment. Experience working in a municipal government environment is preferred.

Knowledge & Skills & Abilities

• Knowledge of the principles and practices of application development life cycle, systems administration, web-based technology and mobile technology.
• Ability to facilitate workshops, collect user requirements and create a business requirements document.
• Ability to translate business requirements into technical specifications and configuration requirements.
• Working knowledge of SQL programming, HTML programming, Java programming and Webfocus, Crystal, MSSQLServer Reporting Services report development.
• Working Knowledge of web and mobile application development. Familiar with development languages such as C++, C#, Objective C, Swift, Javascript & Java.
• In-depth working knowledge in the following software applications: recreation registration systems, revenue collection systems, and point of sale systems.
• Working knowledge and understanding of relational databases, queries, and ad-hoc reporting.
• Demonstrated ability to manage large projects involving the development and implementation of systems and information technologies.
• Experience in leading major software release upgrades. Project management experience in ERP systems implementation.
• Working knowledge and understanding of accounting concepts. Good understanding of financial and supply chain business processes. Good understanding of public sector processes and regulations.
• Ability to effectively communicate, oral and written technical information in a user-friendly manner.
• Ability to research, analyze, assess, and document information from a variety of sources; identify priorities and resources, and proposes alternative business processes.
• Ability to establish and maintain effective working relationships with a variety of internal and external contacts and provides technical advice and assistance on matters related to the work.
• Ability to work effectively, individually and as part of a team; and works under minimal supervision.
• Ability to effectively mentor others, as well as to lead and/or contribute to team-based technical projects.
• Ability to successfully pass a Criminal Record Check.

Licences & Certificates & Registrations

• Valid Class 5 Driver’s Licence for the Province of British Columbia.

Preferred Qualifications

• Project Management or International Institute of Business Analysis (IIBA) certification is preferred.

Send resume and cover letter to resume@altituderecruiting.com

NOTE To be considered for this position you have to include a resume and cover letter explaining how you meet the required skills and experience. Please quote Systems Analyst AR job 937.

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